Returns & Exchanges

 

EXCHANGES:

a) All exchanges must be postmarked within 14 days of receiving your order.

b) Products must be in the same condition in which you received them. All exchanges must include original hang tags. Any exchanges missing these items will be refused. All items must be new or unused.

c) To exchange your items, please email contact@shoplvhr.com with your order # and the item(s), color and size you want to exchange for. Once we receive your request, we will view whether your order qualifies for an exchange request. Once your request has been approved, we will email you a printable pre-paid return label. Simply print this label and adhere it to your shipping box with items enclosed. Once we receive your package, we'll process your exchange.

d) If you receive your item(s) damaged, please follow the same exchange instructions above but please select "damaged" as the reason for your exchange. Please be sure to note what sort of damage and upload a photo of the damaged item. 

e) All exchanged items are shipped at your risk and will not be accepted if damaged. We recommend insuring your shipment against damages when shipping a return.

f) All exchanges will be processed promptly and will be shipped via USPS/UPS shipping. Processing and transit time for exchanges is usually 7-10 business days from the time we receive your return. We will send you an email to confirm the receipt and processing of your exchange request.

g) Only products purchased through www.shoplvhr.com may be exchanged.

h) Due to hygienic reasons panties CANNOT be returned or exchanged.  ALL SWIMWEAR MUST HAVE HYGIENIC STICKER INTACT. 

i) SALE ITEMS CANNOT BE RETURNED OR EXCHANGED.

j) We will cover all shipping costs for one round of exchange shipments (to the warehouse and back to your shipping address.) Any further exchange or return requests will be at your own discretion and expense.

RETURNS:

a) All returns must be postmarked within 14 days of receiving your order. A RETURN PROCESSING FEE OF $8 WILL BE APPLIED TO ALL RETURNS AND WILL BE SUBTRACTED FROM YOUR REFUND.

b) Products must be in the same condition in which you received them. All returns must include original hang tags. Any returns missing these items will be refused. All items must be new or unused.

c) To return your items, please email contact@shoplvhr.com with your order # and the item(s), color and size you want to return, please note the reason why you would like to return your item.  Once we receive your request, we will view whether your order qualifies for a return request. Once your request has been approved, we will email you a printable pre-paid return label. Simply print this label and adhere it to your shipping box with items enclosed. Once we receive your package, we'll process your refund. Allow 3-7 business days for the credit to show up in your account.

d) If you receive your item(s) damaged, please follow the same return instructions above but please select "damaged" as the reason for your return. Please be sure to note what sort of damage and upload a photo of the damaged item. 

e) All return items are shipped at your risk and will not be accepted if damaged. We recommend insuring your shipment against damages when shipping a return.

f) Only products purchased through www.shoplvhr.com may be returned.

g) Due to hygienic reasons panties CANNOT be returned or exchanged.  ALL SWIMWEAR MUST HAVE HYGIENIC STICKER INTACT.

h) SALE ITEMS CANNOT BE RETURNED OR EXCHANGED.